Privacy policy

Controller: Bike-Discount Megastore.

Registered office: Auf dem Kirchbüchel 6, 53127 Bonn, Germany.

Company identification number: RD 776705356.

Customer and privacy requests: [email protected].

We may process account details, contact details, billing and shipping addresses, order history, cart data, payment status, support messages, technical logs, cookies, and analytics events.

We process data to operate the store, create customer accounts, handle checkout, process payments, ship orders, manage returns, provide support, prevent fraud, maintain security, and improve the storefront.

Payment information is handled by the payment providers enabled at checkout. Once Braintree is connected, Braintree will process payment data according to its own security and compliance standards.

Shipping information may be shared with carriers or fulfilment partners only where necessary to deliver orders, handle returns, or resolve delivery issues.

The storefront uses cookies and similar technologies to remember cart state, selected region, selected language, session state, and security preferences.

Optional analytics or marketing cookies should only be enabled when the final cookie consent setup is active.

Order and accounting records may be kept for the period required by applicable law. Account and support data is kept only as long as needed for the purposes described in this policy.

Customers may request access, correction, deletion, restriction, portability, or objection where applicable. Requests can be sent to [email protected].