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Bike24 Outlet

Terms and conditions

Last updated: 2026-06-04

These terms describe how orders are placed, confirmed, paid, delivered, cancelled, and returned through Bike24 Outlet, operated by Bike-Discount Megastore.

Scope

These terms apply to purchases made through bike24outlet.com. By placing an order, the customer agrees to the version of the terms shown at the time of checkout.

Bike-Discount Megastore is registered at Auf dem Kirchbüchel 6, 53127 Bonn, Germany, company identification number RD 776705356, registered with the Municipal Court in Prague, file number C 445332.

Products and availability

Product pages show the key item details, images, price, available variants, and stock status. Availability may change while a customer is browsing or before payment is completed.

If an ordered item is unavailable, we may cancel the affected item, refund the payment for it, or contact the customer to agree on a replacement.

Order process

A customer submits an order by completing checkout and confirming payment. The order confirmation email acknowledges receipt of the order.

The sales contract is formed when the order is accepted and prepared for fulfilment. We may reject or cancel orders affected by pricing errors, stock errors, suspected fraud, or delivery restrictions.

Prices and payment

Prices are displayed in the currency configured for the selected region. Taxes, shipping charges, and payment options are shown during checkout where applicable.

Payment must be completed using one of the payment methods offered at checkout. Braintree payment methods will be added when production payments are enabled.

Delivery

Delivery estimates are shown as guidance and may vary by country, carrier, product type, stock status, and order processing time.

The customer is responsible for providing a complete and correct delivery address.

Returns and cancellations

Customers may request cancellation or return according to the cancellation and returns pages linked in the footer.

Returned items should be unused, complete, and packaged securely unless the return concerns a defective or incorrect item.